Pontchartrain Hotel St. Charles Avenue - New Orleans

Pontchartrain Hotel St. Charles Avenue - New Orleans

$$$$|View on mapNew Orleans, United States of America|
8.2
Great96 reviews
75 photos
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Rooms and Guests2 Guests, 1 Room
Pontchartrain Hotel St. Charles Avenue - New Orleans
$$$$
Overview

Nestled in the heart of New Orleans, Pontchartrain Hotel St. Charles Avenue stands as a testament to the rich history and vibrant culture of this unique city. This New Orleans hotel, renowned for its luxurious suites and rooms, combines the elegance of antiques and textures from the Deep South with a European flair, capturing the romantic essence of the Spanish-French heritage of New Orleans. With full-service, luxuriously appointed accommodations designed for modern comfort while retaining old-world charm, the hotel promises a memorable stay.

Classic Elegance Meets Modern Comfort in Every Room

The Pontchartrain Hotel's accommodations are a masterclass in blending historic fidelity with contemporary luxury. Guests unwind in rooms lavishly decorated with antiques, rich textures, and a color palette reflective of New Orleans' exotic charm. Each suite and hotel room is a sanctuary, offering a haven of comfort with old-school touches amid modern amenities, ensuring a stay that is as restful as it is luxurious.

Dining Experience: A Culinary Journey Through New Orleans at The Pontchartrain Hotel

Dining at the hotel offers a journey through the culinary landscape of Uptown New Orleans. With four dining options, including the iconic Hot Tin rooftop lounge, guests can savor breathtaking views alongside an eclectic and fun dining experience. The Bayou Bar, with its casual tavern ambiance, not only serves as a historic spot once frequented by Sinatra and Capote but also offers a warm setting for enjoying local flavors and craft cocktails.

Services That Anticipate Every Need at Pontchartrain Hotel

The hotel's commitment to service is evident through its "in the know" front desk staff, who are ready to guide guests to some of the best experiences in Crescent City. With a loving attention to design detail and an impressive array of amenities, this New Orleans hotel ensures every guest's needs are met with old-school home away from home attention.

Unparalleled Entertainment and Relaxation

Entertainment at the hotel transcends the ordinary, offering guests unique experiences from sipping craft cocktails at the convivial Hot Tin rooftop bar to enjoying the rollicking tunes of the Steinway piano in the hotel's lively common areas. The Pontchartrain Hotel serves as an enduring hub of entertainment, beloved by both locals and visitors for its clubby comfort and sophisticated elegance.

Hotel Pontchartrain: Prime Location & Convenient Transportation

Located in Central City, adjacent to the charming Garden District and its famous streetcar route, this 4-star hotel offers unrivaled access to New Orleans' greatest attractions, shopping zones, and culinary gems. The Charles Avenue Streetcar line, right in front of the hotel, provides convenient service to key city sights, making exploration a seamless experience.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12 pm
Amenities
Private parking is possible at a location nearby at USD 55.69 per day.
Wireless internet is available in the entire hotel for free.
Other information
Pets
Pets are allowed on request.
Building
Year renovated:2008
Number of floors:11
Number of rooms:106
Price and Room Availability Calendar
Check availability and prices for your dates now!

Rooms and availability

Boutique Rooftop Queen Room
  • Max:
    4 persons
  • Bed options:
    2 Queen Size Beds
Boutique Rooftop King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Boutique Rooftop King Suite
  • Max:
    4 persons
  • Bed options:
    2 Double beds1 King Size Bed
Show 15 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

USD 55.69 per day

Baggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Fitness/ Gym

Fitness center

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Live entertainment
  • Sun terrace
  • Leisure/ TV room

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Pontchartrain Hotel St. Charles Avenue

💵 Lowest room price 132 US$
📏 Distance to center 1.6 mi
🗺️ Location rating 8.0
✈️ Distance to airport 9.5 mi
🧳 Nearest airport New Orleans Lakefront, NEW

Location

Address
The address has been copied.
2031 St. Charles Avenue, New Orleans, Louisiana, United States of America, 70140
View map
2031 St. Charles Avenue, New Orleans, Louisiana, United States of America, 70140
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Magazine Street
100 yd
Restaurant
Bayou Bar
0 yd
Restaurant
Silver Whistle Cafe
100 yd
Restaurant
Poseidon
100 yd
Restaurant
Smoothie King
100 yd
Restaurant
Houston's
100 yd
Restaurant
Cafe Roma
100 yd
Restaurant
Hoshun Restaurant
100 yd
Restaurant
Sushi Brothers
100 yd
Restaurant
Cafe Porche and Snowbar
100 yd

Reviews of Pontchartrain Hotel St. Charles Avenue

8.2 /10
Great96 reviews
Verified 
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.0
Rooms6.0
Service7.6
Facilities9.0
Guest reviewsWrite a Review
  • D
    Dick
    United States of America
    left 13 reviews
    Wrote a review on Jan 01
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining10.0
    9.0
    cozy room
    great amenities

    would stay here again

    The room was super cozy with soft linens, nice decor, and had great amenities like air conditioning, a flat-screen TV, and a private bathroom with all the essentials. The hotel has a fitness area and serves delicious food in the breakfast cafe. Plus, the location is perfect, right by a streetcar stop for easy city access.

    Superior King Room
  • C
    Christopher
    United States of America
    left 1 review
    Wrote a review on Dec 20
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.4
    excellent location
    attentive staff
    crowded elevator
    rooftop noise
    limited dining options

    The location is excellent, with a trolley stop right outside, making it easy to explore nearby dining options, including outstanding local seafood. The room provided a comfortable retreat, and staff were consistently attentive, fulfilling all requests promptly. However, the elevator can get crowded, especially during busy periods, and the noise from the rooftop bar may intrude on quieter moments. Additionally, while dining options are plentiful, the hotel’s dining experiences did not appeal to our preferences.

    Superior King Room
  • J
    John
    United States of America
    left 10 reviews
    Wrote a review on Dec 19
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10.0
    spacious room
    beautiful view
    convenient trolley

    Lovely room, lovely atmosphere. we enjoyed the spacious Superior King Room with a beautiful view and the convenience of the nearby trolley that made exploring the city easy.

    We had a short stay.

    Superior King Room
  • S
    Spencer
    United States of America
    left 1 review
    Wrote a review on Dec 18
    Very good
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    7.0
    comfortable bed
    great rooftop

    i absolutely loved the decor at pontchartrain hotel st charles avenue. the view from my superior king room was stunning, and the bed was super comfortable. the location is ideal, right near the whistle stop for amazing grits. the rooftop bar was a great spot to unwind! the staff were friendly and helpful.

    would recommend

    Superior King Room
  • G
    Gerald
    United States of America
    left 9 reviews
    Wrote a review on Dec 17
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.6
    charming decor
    fantastic location
    rooftop bar noise
    room disturbance

    The Pontchartrain Hotel boasts charming decor and a fantastic location in the Garden District, providing easy access to New Orleans attractions. However, noise from the rooftop bar on weekends can disrupt your peace if you're in the wrong room. Overall, a delightful experience that's worth considering.

    King Suite
  • J
    John
    United States of America
    left 1 review
    Wrote a review on Oct 30
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.8
    great location
    rooftop bar
    outdated bathroom lighting

    The location was perfect for exploring the local spots, like the Garden District and the lively French Quarter. We enjoyed delicious meals nearby and loved hanging out on the rooftop bar, despite its crowd. Just a heads up for future guests—there was only one elevator during our stay, so plan accordingly!

    One small issue was that a lightbulb was out in our bathroom, which was a bit annoying.

    Deluxe Double Room
  • L
    Lee
    United States of America
    left 19 reviews
    Wrote a review on Oct 30
    Nice
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service6.0
    Dining7.0
    6.2
    convenient cafe

    Just an appropriate option for taking strolls in New Orleans with best value. The Whistle Stop Cafe for breakfast was cute and convenient. Avoid weekend nights if you're sensitive to noise.

    Two-bedroom Suite
  • J
    John
    United States of America
    left 1 review
    Wrote a review on Oct 23
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining9.0
    9.4
    charming room
    friendly staff

    we had an amazing stay at pontchartrain hotel st charles avenue. the location was perfect for exploring, especially close to the beautiful mansions and the lively streets. the room was charming, and the staff, especially jerry at the front desk, helped us navigate the trolleys effortlessly. we adored the delicious food and drinks, and the views from the rooftop bar were a highlight!

    would recommend

    Superior King Room
  • S
    Sophia
    United States of America
    left 2 reviews
    Wrote a review on Oct 20
    Guest rating
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service8.0
    Dining7.0
    6.0
    rooftop bar
    knowledgeable bartenders
    attentive front desk
    unreliable elevators
    dated carpets

    I enjoyed my stay at a property that offered a nice rooftop bar with impressive views. The bartenders were knowledgeable, making my experience enjoyable. I had dinner at a restaurant that presented the food well. The front desk staff checked in on my daily plans and offered helpful suggestions.

    The elevators were unreliable during my visit. I had to walk up several flights of stairs, which was exhausting after dinner. My room could use a refresh as the carpets felt dated.

    Superior King Room
  • W
    William
    United States of America
    left 1 review
    Wrote a review on Sept 11
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.2
    vintage charm
    stunning views
    delicious food
    elevator issue
    inconvenient access

    i had a fantastic time at this hotel! the vintage charm and authentic new orleans vibe really set the stage for my trip, making it better than previous stays. i loved the rooftop bar with its stunning city views and the delicious food at the on-site restaurant.

    the elevator was out of service.

    Superior King Room
  • R
    Robert
    United States of America
    left 6 reviews
    Wrote a review on Jul 28
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.6
    prime location
    vintage vibe
    friendly staff
    inconsistent hot water

    We had an awesome group trip! The hotel was in a prime location, making it easy for us to check out the Garden District and relax at a rooftop bar. The vintage vibe added a unique charm, and the staff were super friendly. Just keep in mind, only one elevator was working, so try to request a lower floor if you're not keen on stairs!

    The hot water in the shower was inconsistent, which was a bit annoying during our stay.

    Deluxe Double Room
  • J
    John
    United States of America
    left 16 reviews
    Wrote a review on Jul 21
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining9.0
    8.2
    rooftop bar
    killer views
    friendly staff
    musty room
    lack of cleanliness

    The dining at this hotel was a highlight, especially the rooftop bar with its killer views and lively atmosphere. The bayou bar’s drinks felt like a trip to flavor town! Plus, the friendly staff made sure we felt right at home during our stay.

    The bathroom needed a little TLC. it wasn’t as sparkling clean as I’d hoped, and I found the AC as loud as a brass band!

    Superior King Room
  • J
    John
    United States of America
    left 1 review
    Wrote a review on Jul 20
    Very good
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining6.0
    7.2
    charming area
    amazing rooftop bar
    outdated decor

    The hotel is situated in a charming area perfect for exploring local restaurants. The rooftop bar has an amazing view, making for a lovely evening setting.

    Some areas of the property seemed a bit outdated.

    SingleSuperior King Room
  • S
    Susan
    United States of America
    left 1 review
    Wrote a review on Jul 16
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    charming atmosphere
    comfortable bed
    excellent dining
    dusty bathroom
    inconsistent cleanliness

    The Pontchartrain Hotel St Charles Avenue offers a unique New Orleans experience with its charming atmosphere and friendly staff. The decor is vibrant and eclectic, reflecting the city's culture, while my bed provided a comfortable night's sleep. The dining at Jack Rose was excellent, especially the Sunday brunch, and the rooftop bar offered lovely city views, making it a great spot to unwind.

    Some areas could use better housekeeping attention.

    Deluxe King Suite
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Rooms and Guests2 Guests, 1 Room